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The best care I have ever received

Posted By pagerhc98

"The best care I have ever received"

About: Crosshouse Hospital / Stroke Care

(as a service user),

OMG my care was the best I have ever received from Housekeepers, nursing assistant and my nurse Joanne was just an exceptional person and has something very special which just relaxes you and you know are in the right place.

My consultant and the other doctors were just amazing all my questions answered weather they seem silly or not,

I can go home knowing I'm not in any danger and trust my care givers 100% and hope that we never lose our NHS as it's just amazing done with care and compassion (P.S. sorry if my spelling is a bit off as I have a very fancy eye patch so operating at half the pace).

My nurse Joanne should get employee of the month she is just amazing so thank you all from the bottom of my heart for all my care. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 20/02/2024 at 10:04
Published on Care Opinion at 10:04

picture of Pamela Gibson

Dear pagerhc98

Thank you for taking the time and trouble to share this lovely feedback about the Stroke Service within University Hospital Crosshouse with us.

I am glad to hear that you received such professional and compassionate care from the staff on the Ward. Our staff really appreciate receiving feedback from their patients and it will be my pleasure to ensure your lovely comments are shared with the wider Team, and in particular with Joanne.

I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience

Kind Regards

Pamela

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