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"The nurses were great and reassured me."

About: Altnagelvin Area Hospital / Day Case unit

(as a service user),

I hurt my knee which resulted in me needing surgery on my knee.

I went in that morning very nervous as I have a fear of the needles. The nurses were great and reassured me. They were so kind and caring. Especially after my surgery when I was in a lot of pain, they got this under control and sat with me while administrating the pain relief.

There was a lady who reassured me when I was getting ready for surgery, she had pink hair. I would like to thank all the nurses, I can't remember all of their names but they know who they are. Thank you! One of the nurses that was with me the whole day was Jo/I think Joanna. She was absolutely brilliant, she was amazing from start to finish, I don't think I could have got through the day without her. 

Best wishes.

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Responses

Response from Marie O'Reilly, Orthopedic Theatre Sister, Day Case Unit Altnagelvin, western trust 2 months ago
Marie O'Reilly
Orthopedic Theatre Sister, Day Case Unit Altnagelvin,
western trust

Coordinate the smooth running of orthopaedic surgical lists in a busy Day case Unit delegating staff to ensure the care given to patients is of the highest possible standards.

Submitted on 06/02/2024 at 18:19
Published on Care Opinion at 21:33


Hi Jamesc89, we as a team in the DCU are delighted to hear of your positive feed back, our Nurses and staff in theatre and recovery aim to ensure that patients have a pleasant experience through the Daycase unit.

We wish you a very speedy recovery and I shall pass on your feedback to the rest of the Orthopaedic staff and the Recovery staff also. Thanking you kindly

Sr O'Reilly

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