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Care Opinion

Lack of bed meant staying in beside men

Posted By Nicxy

"Lack of bed meant staying in beside men"

About: University Hospital Monklands / Medical Assessment Unit

(as the patient),

I was admitted to medical assessment unit for IV antibiotics, and ended up staying 2 nights in it with several unwell men.

Got taken by porters to a ward upstairs, only to be brought back down right away as bed wasn’t available. Back in beside men.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 11/02/2024 at 00:45
Published on Care Opinion at 00:45

picture of Jennifer Montgomery

Dear Nixcy,

Thank you for sharing your experience on Care Opinion of University Hospital Monklands, Medical Assessment Unit.

I am sorry to hear that you were frightened during your stay due to being kept in a ward with men. I am unsure about the specific reason this happened as it could depend on many factors such as the dates and wards, but could I ask that you contact our Patient Affairs team on the below details who will be able to investigate further and provide you with a personal response?

PatientAffairs.Monklands@lanarkshire.scot.nhs.uk

Tel no 01698 752300

I hope you are recovering well.

Kind Regards,

Jenni

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