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The team worked well together and made me feel involved

Posted By Senga!

"The team worked well together and made me feel involved"

About: Forth Valley Royal Hospital / Women's outpatient clinics and investigations

(as a service user),

I have just had a simple procedure done this morning and would like to thank the staff looking after me.

They were fantastic and put me at ease. The team worked well together and made me feel involved and gave me all the pertinent information to assist me in making a decision based on my needs.

They are an asset to FVRH. I'm sorry I can't remember their names.... nerves! I just want to thank them for the exemplary care they gave me, it put a stressed patient at ease!

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Responses

Response from Lisa O'Hare, Interim Department Manager/Senior Midwife, Women, Children & Sexual Health, NHS Forth Valley 3 months ago
Lisa O'Hare
Interim Department Manager/Senior Midwife, Women, Children & Sexual Health,
NHS Forth Valley

Submitted on 05/02/2024 at 16:01
Published on Care Opinion at 16:12

Dear Senga!

Thank you so much for your positive feedback regarding the hysteroscopy team. I am delighted that the team made you feel at ease, involved you in decision making and the teamwork displayed.

I have shared your feedback with the whole team, which I am sure they will be grateful for.

Thank you

Lisa O'Hare

Interim Department Manager Gynaecology

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