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Shouting on ward

Posted By Roooooth

"Shouting on ward"

About: Scarborough General Hospital / Maternity

(as a service user),

I wasn’t sure if I should post this, there was a lot of shouting between a few people over my son's Antibiotics, I don’t think they realised how loud they were, it was in the middle of the night, I’d just given birth and I heard them talking about antibiotics, this happened twice before and after son had his medicine. My midwife was nice I liked her but the shouting was so close to my room I felt awkward 

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Responses

Response from York and Scarborough NHS Trust 2 months ago
York and Scarborough NHS Trust

Submitted on 05/02/2024 at 10:06
Published on Care Opinion at 10:06

Thank you for your comment. I am sorry to hear that you had such a poor experience with the service provided by York and Scarborough Hospitals. We try to ensure the highest level of care for our patients, and I am sorry that we did not achieve that high level on this occasion. If you wish to discuss your experience further, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. We value all feedback we receive from our patients as it helps us to identify areas where we can continue to improve. Again, thank you for sharing your experience.

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