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person-centred care

Posted By yankeert67

"person-centred care"

About: Maternity care (Ward 31) / Early Pregnancy Assessment Service

(as the patient),

I unfortunately suffered a missed miscarriage and wanted the midwife's that looked after me at the EPU in RAH maternity to know how much I appreciate all there work they done. Especially the SCN of EPU for taking the time to phone the Dr to explain the process and procedure I was going to have as I was absolutely terrified of it all. The two student nurse's who were there also were fantastic so friendly and a massive shout to midwife Elizabeth who made me feel so well looked after. She took the time to help me calm down with breathing techniques, took the time to explain again what would happen and also took the time to listen to me and my husband and comfort us both. It's people like this that really made the experience a lot less scary for us. We couldn't thank them enough.

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Responses

Response from Laura Flynn, Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 3 months ago
Laura Flynn
Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 02/02/2024 at 16:41
Published on Care Opinion at 16:41

Dear yankeer67

Thank you for taking the time to feedback during a very emotional and difficult time.

I am so sorry for your loss.

The below website is very good if you need more support:

www.miscarriageassociation.org.uk

Kindest Regards,

Laura Flynn

Interim Lead Midwife Clyde

Laura.flynn@ggc.scot.nhs.uk

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