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"Went above and beyond for my son"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

My one year old son vomited blood in the evening recently and we were seen at the Vale of Leven then got sent up to the Royal Children’s Hospital A&E department in Glasgow and the treatment we received was outstanding.

By the time we got there it was after 10pm and it was very busy but even under such busy conditions, all the staff were absolutely amazing. They were very thorough with my son and went above and beyond to make sure he was ok.  I can’t thank the staff enough for the care and all efforts that went into his care, especially to Siobhan the children’s consultant. She went above and beyond for my son and even helped with other issues we have been having with his health. 

I feel very grateful and thank you again to our NHS. 

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Responses

Response from Catriona Riddell, Lead Nurse, Paediatrics, NHS Greater Glasgow and Clyde 2 months ago
Catriona Riddell
Lead Nurse, Paediatrics,
NHS Greater Glasgow and Clyde
Submitted on 01/02/2024 at 18:35
Published on Care Opinion at 18:35


Dear KatHa,

Thank you for taking the time to leave us your feedback regarding our Emergency Department.

I am so pleased to hear that you felt so well treated while attending. I will be sure to share your lovely feedback with all the staff in the department, especially Siobhan you have mentioned and I am sure they will be delighted to read your lovely comments.

Catriona Riddell

Lead Nurse - RHC

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