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We are so grateful to them

Posted By MaggieCO

"We are so grateful to them"

About: Royal Infirmary of Edinburgh at Little France / Maternity care

(as a service user),

Throughout my pregnancy I was so well cared for by the team at the joint haematology and obstetrics clinic. I had a complicated pregnancy with a lot of anxiety but was so reassured and felt so safe under their care, particularly Dr Anderson (haematologist), Dr Mustafa and Dr Armstrong (obstetricians). During pregnancy things went very smoothly and thanks to their care my baby arrived safely in October 2023 at 37 weeks. 

We are so grateful to them for everything. They continued to care for us postnatally following a secondary postpartum haemorrhage. This was such a frightening time but their care and compassion made all the difference. I honestly felt like they went above and beyond, coming to see us late at night even after working a full day. I know if I have any future pregnancies I can be sure we will be well looked after. 
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Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian 3 months ago
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 05/02/2024 at 11:00
Published on Care Opinion at 11:00

Dear MaggieCO,

Congratulations on the birth of your baby. I hope you have been enjoying motherhood over the past months.

Thank you for sharing your experience of care with us, it is so kind of you to take the time to provide such lovely feedback to the staff who cared for you. I am really pleased to hear that you felt so well cared for, reassured and safe.

I have shared your kind comments with the Management Team and have asked them to pass it on to the team. It means a lot to staff to know that they have made a difference to the patients they care for, and they will be thrilled to receive your feedback.

Thank you again for sharing your experience.

Best wishes,

Ana Mezzomo

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