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"This affects me daily"

About: Victoria Hospital / Ear, Nose & Throat

(as a service user),

Been to ENT in Victoria hospital to sort my ear problems out, last appt was months and months ago. Was told I would get an appt in 3 months,  rang up loads and they know nothing about it.

They told me I need operation, I'm in agony, why do they know nothing about it? No appointment sent out even though they said they would, this affects me daily. 

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Responses

Response from Lorna Roy, Clinical Nurse Manager, Planned Care, NHS Fife 3 months ago
Lorna Roy
Clinical Nurse Manager, Planned Care,
NHS Fife
Submitted on 30/01/2024 at 14:23
Published on Care Opinion at 14:23


Dear reecevx24

I am sorry to hear of your experience within ENT, would you feel comfortable to contact me on EXT 20148 so I can discuss your concerns further.

Kind Regards

Lorna

Clinical Nurse Manager

Planned Care Directorate

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