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"I want to thank the Midwives and staff"

About: Maternity care (Ward 31) / Labour suite maternity Royal Alexandra Hospital / Maternity care (Ward 31)

(as the patient),

I had previously been in ward 31 two months before I gave birth to my daughter due to having pneumonia.

I was admitted to ward 31 prior to my induction of labour. When I arrived, my lovely midwife Victoria explained the process and made sure I was comfortable and happy with the process.

Once I was in active labour, Bernie and Mandy looked after me before I was taken to labour ward. Both Bernie and Mandy were amazing keeping me calm, making me feel safe and talking me through my breathing techniques.

Once I was in labour ward, Loryane helped me through the final stages and delivered my daughter. I had a traumatic birth and Loryane took care of me.

Once I was back on ward 31, I was under Charmaine's care  after my traumatic birth and receiving a blood transfusion. Charmaine was amazing.

Once discharged, I ended up back in hospital for surgery to remove retained placenta. When I was admitted again I was under Loryane's care which was nice for the familiar face, she was very attentive and made made me feel safe.

I can't sing the praises of the midwives enough. With such a fast paced environment and dealing with varied level of care for all their patients, they made me feel listened to, supported and provided the best possible care. In what was such a scary time for me I want to thank the Midwives and staff in labour ward and ward 31. I will be forever grateful. 

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Responses

Response from Laura Flynn, Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 2 months ago
Laura Flynn
Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 02/02/2024 at 16:17
Published on Care Opinion at 16:17


Hello Katc87

Thank you for taking the time to send such lovely feedback on Care Opinion. Congratulation on the birth of your daughter. I hope you are both keeping well after what sounds like a difficult time. It is lovely to hear you had reassurance and support from Victoria, Bernie, Mandy and Charmaine on the ward throughout your induction and postnatally. It is great that Lorayne not only help you through your birth but was a familiar reassuring face when you came back in. I will share your post with the team and thank you once again for such positive feedback.

Kindest Regards,

Laura Flynn

Interim Lead Midwife Clyde

Laura.flynn@ggc.scot.nhs.uk

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