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Care Opinion

Follow up on Cardiac surgery

Posted By Joaquimx24

"Follow up on Cardiac surgery"

About: Queen Margaret Hospital / Cardiology

(as a service user),

I was contacted by the cardiac staff nurse Nisha for a follow up appointment after my heart surgery.. Nisha’s initial communication was good and accommodating in terms of the timing for the appointment. During the appointment I found Nisha to be caring, detailed, an excellent sharp listener, knowledgeable, good at explaining and putting the relevant points across. Since the appointment Nisha’s follow up has been superb highlighting her good communication skills. So far I have found the experience to be quite a positive recommendable interaction following my surgery and look forward to the next steps.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 05/02/2024 at 09:25
Published on Care Opinion at 09:25

picture of Siobhan Mcilroy

Dear Joaquimx24

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I hope you are recovering well from your heart surgery. I am happy that the care you have received from Nisha has been positive and caring, and she was able to explain everything to you well. I am sure Nisha will delighted with your feedback and knowing that she has made a difference.

Thank you again for sharing your story, best wishes and take care, Siobhan

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