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I can't thank them all enough for the care and support.

Posted By Cmct

"I can't thank them all enough for the care and support."

About: Queen Elizabeth University Hospital Glasgow / Speech & Language Therapy Queen Elizabeth University Hospital Glasgow / Stroke care (Wards 56 and 68)

(as a service user),

I was admitted to QEUH ward 56 as I had a stroke.  I have been getting a lot of support from the speech and language therapist and they have been amazing. I feel this has helped my confidence so much. I know there is a long way to go but I don't feel alone.

The staff on the ward have been amazing in my rehab work. They have been making me feel like a human again and not just a patient. Staff are always cheery and put and smile on not just my face, but other patients' as well. The staff work so hard and I can see they do really care about their patients.

Sharon the charge nurse has even spoke with catering team to give me time to speak and not speak for me, and Sharon is always challenging new words which is really helping. As much as I would love to be home with my kids, the staff have made this feel like a second home. I can't thank them all enough for the care and support. 

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Responses

Response from Catherine McGee, Clinical Service Manager &Professional Lead for Adult Acute Services, Speech and Language Therapy, NHS Greater Glasgow and Clyde 3 months ago
Catherine McGee
Clinical Service Manager &Professional Lead for Adult Acute Services, Speech and Language Therapy,
NHS Greater Glasgow and Clyde

Submitted on 29/01/2024 at 14:44
Published on Care Opinion at 14:44

Hi Cmct

First of all I would like to say how sorry I was to read that you were admitted to hospital with a stroke. That must have been quite scarey for you but I'm heartened also to read that you felt you received such good care. I know the staff and especially the speech and language therapy staff who work on ward 56 will be delighted to hear such positive feedback especially during the winter when things can be really challenging. A big thank you for taking the time out to tell us about your stay

I hope you continue to recover well and make lots of gains so that you can be home with your children soon

Best Wishes

Catherine

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Response from Rebecca Fulton, Lead Nurse, Older People's Services - Queen Elizabeth University and New Victoria Hospital, NHS Greater Glasgow and Clyde 3 months ago
Rebecca Fulton
Lead Nurse, Older People's Services - Queen Elizabeth University and New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 30/01/2024 at 14:27
Published on Care Opinion at 14:27

Dear Cmct,

Thank you for taking the time to provide feedback on your experience within Ward 56.

I will pass on your kind comments about the team to the Senior Charge Nurse who will share. The team in Ward 56 work exceptionally hard and deliver high quality care.

We wish you well with your rehabilitation and hope you are home soon.

Kind Regards

Rebecca Fulton, Lead Nurse Older People & Stroke Services

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