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"Fantastic care & facilities"

About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A) Royal Hospital for Children (Glasgow) / Day surgery Royal Hospital for Children (Glasgow) / Theatres, recovery and Anesthetics

(as a service user),

My daughter had to have emergency theatre at the Royal Hospital for Children, having never been in this situation I was extremely impressed by all staff, their nature and compassion are fantastic!

I work for NHS and I was blown away by the efficiency and cleanliness of the wards we were in. An absolute credit to the NHS, all staff are absolutely fantastic and should be praised more for the fantastic work they do!

They helped put me (a stressed mum) at ease & took fantastic care of my young daughter, thank you to each and every one of you who work in wards 1A, 1B, theatres  and recovery. Also to all domestic staff in these wards what a brilliant job they do I have never seen wards as clean and tidy. 

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Responses

Response from Alana Spence, Lead Nurse– Hospital Paediatrics & Neonates, Theatres, PICU and Ward 1E (Cardiac), NHS Greater Glasgow and Clyde 3 months ago
Alana Spence
Lead Nurse– Hospital Paediatrics & Neonates, Theatres, PICU and Ward 1E (Cardiac),
NHS Greater Glasgow and Clyde
Submitted on 26/01/2024 at 16:36
Published on Care Opinion at 16:36


AfternoonT2016

This is such wonderful feedback and sincere thank you for taking the time to share this.

As you can appreciate, any surgery can be a worrying time and I am so pleased that you and your daughter felt at ease being cared for by our team here at the RHC.

I will pass on your kind words to the theatre staff, ward staff and our domestic team.

I hope your daughter is recovering well.

Thank you!

Alana Spence

Lead Nurse - Paediatrics

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