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"No such thing as children and babies are a…"

About: Belvedere Medical Centre

I have had nothing but negative experiences with the surgery. Since giving birth I was made to feel inadequate and neurotic…but I’m an adult so nothing surprises me anymore. My baby has been poorly on numerous occasions and when I have called to make an emergency appointment for the baby I have been informed very rudely that there aren’t any appointments for her so call 111. I thought children and babies are a priority. I had an appointment to discuss an ongoing issue with my infant and was informed by the doctor that I can only be here for one thing when I mentioned that she has a chesty cough. With a brusque check of my baby she ushered us out of the door when I asked about the ongoing health issue. She was unclear, vague and left me bewildered as to what I should do about the matter. I am upset and disappointed that we have been treated with absolute disregard and we are still none the wiser about her health issues. The staff and the doctor I have dealt with have been rude and disrespectful. I’m surprised the surgery hasn’t been shut down. Even though we have been treated this way I have always remained courteous and respectful. This is shoddy work of what should be a professional place for patients to visit.

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