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"I have had an amazing experience here"

About: Dame Carol Detoxification Service

(as a service user),

Upon arrival, I was feeling nervous, anxious and excited at the same time to start my recovery.  I was made to feel very welcomed by the staff.

I have enjoyed meeting new people seeking recovery and learning about their stories.   Having a laugh and playing games.

The groups sessions have helped me realise I am not on my own, I am not the only person who has a problem.  You can get through it with support.   I learnt different coping strategies for maintaining my recovery such as starting old and new hobbies.

The staff have all been amazing.   Kerry - Recovery Worker is really nice.   Everyone makes you feel welcomed.  The Nurse Jo was really supportive along with Debbie the Recovery Worker.  The food was really good. 

You may find times where you are struggling.  However, the staff are very supportive to your needs to help you get through on to the road to recovery.

I have made good friends, who I will stay in contact with. 

I would a million percent recommend this Detox to anyone seeking recovery from alcohol or substance misuse.   I have had an amazing experience here.

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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion last month
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 07/03/2024 at 15:00
Published on Care Opinion at 15:00


Hello Natasha261;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you were made to feel welcomed on your arrival here. I am glad you found the staff welcoming and enjoyed your food.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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