"Great practice and staff. "

After seeing an out of hours GP and being given antibiotics for 5 days. I grew more concerned for my daughter who is 2 & 1/2 years old. She seemed to be getting worse instead of better.

I did an e consult online and Daisy was seen within that day.

The woman we seen asked if I could get her to stand and she became so distressed as it was her balance and being able to hold her head up that was concerning me. She asked me what was going and had checked notes from our visit with the out of hours GP. She expressed her concern after doing some checks. And gave me a letter detailing the problems and symptoms my Daughter had and advised us to go straight to Alder Hey children’s hospital. We went straight there and were seen pretty quickly. She got admitted to hospital that day and was given IV antibiotics. We were in hospital just on a week. My daughter has recovered now thankfully with a few check ups she should be back to her amazing little self.

The consultant and staff at alder hey praised my doctors saying that it was good that they had sent us there when they had. Explaining it could have been so much worse and they have seen it where parents have been told to give it more time for the antibiotics to work etc.

I honestly could not be more grateful that we got seen and sent when we did a the woman we seen knew something was right. I can’t thank the practice and woman we seen enough.