"Lessons to be learnt "

My sister passed away in Critical care and there were some issues that I consider need raising to help you provide an even better service.

My sister’s life support was turned off and we have a few issues

1) we consider the consultant should have done this rather than the nurse in shift. We had already had a long conversation with the lovely consultant but we do think she should have been there at the end.

2) we saw one of the members of staff go to the whiteboard to rub my sister’s name off as soon as she had passed. They stopped when they saw us looking thankfully.

3) as soon as she had passed we were offered locks of hair which is a nice gesture but all seemed so surreal straight after. I know the staff deal with this day in day out but for us it was such a traumatic, devastating time.