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"CQC report"

About: Rampton Hospital / National High Secure Healthcare Service for Women

(as the patient),

Recently I have heard on the E. Midlands news the outcome of the passing of a patient, that was here at Rampton. In the coroners and CQC report it was found to be-neglect from staff and that Rampton Is inadequate due to staffing levels.

This has really made me angry because staff come to work and put our safety first beyond everything. Instead of focusing on what’s wrong why can’t people look at the positives in Rampton. To look at how many lives they have saved. They used to sit holding me from 6 months day and night and the difference they have made to me is remarkable.

The staff are brilliant and awesome. They have saved my life and my limbs so I would like staff at Rampton to know you are valued and that you do a superb job.

You can look at stats and statistics all day long, but when do patients get asked about our care by these people writing the reports.

Despite staffing levels, care is always priority. It shows dedication from staff when they come to work get punched, kicked, screamed at, yet they still come back and give 100% care.

So, to hear things on the news, like staff are “inadequate and neglectful” is a huge insult.

A lot of staff that care for us don’t just come because they get paid, they care because they genuinely care for us and are brilliant at their jobs, especially down at Women’s.

I would like to actual say Rampton has saved my life and a lot of others.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kath Alder, DRC Manager, National High Secure Services for Women, Day Care Services, Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust 3 months ago
Kath Alder
DRC Manager, National High Secure Services for Women, Day Care Services, Rampton Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 24/01/2024 at 11:57
Published on Care Opinion at 11:57


Thank you for taking the time to write this positive care opinion about Rampton and the staff within the WS care stream.

we are always finding new ways of working towards improving the care we give to our patients and its nice to hear that yourself and other patients appreciate this.

when mores responses come back I will print and display in DRC

Once again thank you.

Regards

Kath

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Response from Gayle Bennett, Deputy Matron, Rampton management, Rampton Hospital 3 months ago
Gayle Bennett
Deputy Matron, Rampton management,
Rampton Hospital

Quality improvement

Submitted on 24/01/2024 at 12:19
Published on Care Opinion at 12:19


I personally want to say thank for this and will be sharing it with as many staff as I can, who are feeling really deflated this week after the report. I full agree with everything you have said about are amazing staff, they will be so please to know how patients feel as this is what really matters to them.

So glad your feeling so well.

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Response from Heidi Bedford, Peer support Worker, Women Services - Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Heidi Bedford
Peer support Worker, Women Services - Rampton Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 05/02/2024 at 10:31
Published on Care Opinion at 10:49


This is such a lovely thing to read. Thankyou for taking the time to write this.

It is very rewarding for staff to see how much of a positive impact they are having on patients. We have amazing staff here at Rampton and totally agree patient voices need to be heard. Your passion really shines through this post and I wish you all the best on your recovery journey.

Heidi

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