This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A most enjoyable traumatic experience!"

About: Whiston Hospital

An appointment at The Holbrook Unit, Whiston Hospital with a plastic surgeon to remove a pesky melanoma on my chest filled me with dread, but I needn't have worried.

Just wanted to convey my sincere thanks to the surgeon and all nursing staff for their warm welcome and for giving me highly professional experience. Whilst the actual procedure was unpleasant, the manner in which it was performed and how I was repeatedly kept informed, both pre and post-op was just fantastic.

Massive thanks to everyone involved and long live the NHS.

Great cups of tea, biscuits and sandwiches too!!

Steve Kyriacou

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whiston Hospital 3 months ago
Whiston Hospital
Submitted on 19/01/2024 at 17:24
Published on nhs.uk at 17:24


Hello Steve,

Thank you for taking the time to provide your feedback following your recent attendance to the Holbrook Unit. We are pleased to hear that you had a positive experience during an unpleasant procedure and the staff made you feel at ease. We will ensure this is shared with the Holbrook team who will be delighted to receive your feedback.

Take care,

Patient Experience and Inclusion team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k