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Compassionate care

Story from nhs.uk

"Compassionate care"

About: Russells Hall Hospital

Massive thank you to the staff on AMU Admissions for caring for my nan. Myself and my family are extremely grateful for the care and compassion you showed to both my nan and us. Absolutely outstanding care in such a busy area.

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Responses

Response from Patient Experience Assistant, Patient Experience, The Dudley Group NHS Foundation Trust 3 months ago
The Dudley Group NHS Foundation Trust

Submitted on 23/01/2024 at 10:44
Published on Care Opinion at 10:44

Dear Michelle,

Thank you for taking the time to tell us about your nan’s positive experience on our AMU department. We are delighted to hear that staff were able to provide outstanding care and treatment for your nan. We have passed on your kind words to staff in the AMU department and senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

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