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Care Opinion

Excellent practice

Story from nhs.uk

"Excellent practice"

I telephoned for an appointment and, as is usual, received one for the same day. The doctor was extremely helpful - pleasant, friendly and professional and helped me to understand my symptoms. She was very thorough and explained clearly how I would be treated. I was completely reassured and have every faith in her.

This is an excellent practice where everyone cares about their patients and the community as a whole.

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Responses

Response from Amy Bond, Patient Experience Manager, Nursing and Quality, Lancashire and South Cumbria Foundation Trust 3 months ago
Amy Bond
Patient Experience Manager, Nursing and Quality,
Lancashire and South Cumbria Foundation Trust

Submitted on 22/01/2024 at 14:50
Published on Care Opinion at 14:50

Hello, we are really pleased you have had a positive experience and have taken the time to share feedback. This is not specifically a Lancashire and South Cumbria Trust service, however we may also deliver services from this site. If you wish to provide feedback about an LSCft service, you can contact the PALS team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk or the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489

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