Recently suffered a miscarriage. The staff that dealt with me on the A23 ward whilst we were unsure what was happening were kind, honest, reassuring and genuinely cared.
In particular, Holly who was the specialist nurse who explained what was happening to me. I felt looked after by her, even when I rang during the night and spoke on the telephone to the ward she remembered who I was the next time I went in. I just felt she genuinely was invested in my care.
Her communication was clear, she explained the various things that could be happening and what I might experience in the days that followed. She left the door open and said I could call back for advice any time and that they were there to support me.
It was a horrible thing to go through but her and the gentle and compassionate two ladies that scanned me made it easier to deal with. They were just amazing.
"I felt she genuinely was invested in my care"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Gynaecology Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Gynaecology NG7 2UH
Posted by January (as ),
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