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I was treated with great respect

Posted By izarrb45

"I was treated with great respect"

About: Vale of Leven General Hospital / Day Surgery Unit

(as a service user),

The nursing and doctors at Vale of Leven hospital were so kind and caring, from when I arrived at the day surgery I was treated with great respect, the staff helped to put me at ease  the care I received before and after surgery was excellent, I would like to thank all the staff.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 26/01/2024 at 14:47
Published on Care Opinion at 14:47

picture of Kevin Torbet

Dear izarrb45

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment you received from the staff was to a high standard and you felt well cared for.

It was great to hear how the staff took the time to make you feel comfortable and at ease before and after your procedure. This must have been a massive relief to you.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear such positive feedback about their service.

Kind regards

Kevin

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Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde 3 months ago
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde

Submitted on 26/01/2024 at 15:42
Published on Care Opinion at 15:42

Dear izarrb45,

Thank you so much for your kind and positive feedback. Thank you for taking the time out of your day to post this, we very much appreciate it.

We hope you are recovering well from your operation.

We are pleased we helped to put you at ease before and after your procedure. I will be sure to pass on your lovely feedback to the rest of the staff.

Kind regards

Christine Kilday (Senior Charge NUrse)

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