"Organisation for lesion removal "

I was given an emergency appointment for a dermatology lesion removal on Sunday 14January. Since the place where the operation would take place was not given on MyCare app 1 assumed it would be I the dermatology department but they had no knowledge of it. I am disabled and sent walking to places where it might be and given the wrong directions several times. After an hour I sat down in wheelchair at the dermatology entrance and ask someone to find out where my appointment would be and asked someone to find out where my appointment was and take me there in a wheelchair. Turned out, turned out to be in the ENT department. My complaint rests on the lack of communication on the computers and the lack of knowledge of some of the staff who didn’t take into account my disability and having trouble walking. Eventually, the operation was carried out very satisfactorily