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"Wonderful care and compassion"

About: Northampton General Hospital (Acute)

I inter-reacted as an outpatient in s/dec with around 7 individuals who worked in various care capacities at the hospital, mostly from doctors to nurses. With the possible exception of the receptionist and considering my medical issue was of the most unpleasant kind, the medical staff were simply wonderful. They were caring, friendly and compassionate. The waiting time was, of course, extended but once that was over, I moved smoothly from one department to another as the various investigations were completed. Yes it took 8.5 hours but I am already on the way to recovery and just a day or two later, they have already made a follow-up appointment. Thank you NGH!

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Responses

Response from Northampton General Hospital (Acute) 3 months ago
Northampton General Hospital (Acute)
Submitted on 19/01/2024 at 09:56
Published on nhs.uk at 09:56


Good morning,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are pleased that you had a positive experience in our SDEC department and were pleased with your treatment and care from the staff looking after you.

Your positive comments will be passed on to all the staff involved in your treatment and care.

From all of Team NGH.

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