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"Continuity of care and communication"

About: Sparcells Surgery

(as a service user),

In my view, this once brilliant surgery that was previously successfully managed by one GP for many years has been in severe decline for several years now after their departure.

I find the present management unprofessional,rude and patronising. 

Witnessed phone calls unanswered and left ringing,then silenced despite enough staff.

No online services available.

Emails do not get a response. 

I feel there is no continuity of care and a lack of communication between surgeries and all staffing levels.

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