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In safe hands for my echocardiogram

Posted By MilesB2

"In safe hands for my echocardiogram"

About: University Hospital Hairmyres / Cardiology

(as the patient),

My echocardiogram was scheduled as part of follow-up treatment after being seen for cancer (non-Hodgkins lymphoma).

The screening was scheduled for 9:40 just recently, and I arrived at 9:30. The specialist, Paul, was patiently waiting at the door when I arrived and introduced himself to me by name. His manner was kind, polite and professional, and I immediately felt comfortable in his care.

The entire procedure took ten minutes, during which time he let me observe the ultrasound scans on a secondary monitor, and patiently answered my stream of questions.

If Paul is an example of the kind of person working at the Cardiology department of University Hospital Hairmyres, their patients are in safe, capable hands.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 3 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 18/01/2024 at 20:22
Published on Care Opinion at 20:22

picture of Lise Axford

Dear MilesB2

You have taken the time to share positive feedback to Paul in relation to your recent echocardiogram, thank you. Paul will be delighted to read such lovely comments and will appreciate you taking the time to share them.

All feedback is important to us and I am so pleased to see that you feel that cardiology patients are in safe, capable hands.

I hope you continue to experience such professional care throughout your treatment.

Best wishes to you

Lise

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