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My care at the WestMarc Physio

Posted By Nonbt35

"My care at the WestMarc Physio"

About: WestMARC (West of Scotland Mobility and Rehabilitation Centre)

(as the patient),

I have been attending the WestMarc physio for a number of weeks now I have had fantastic care and support the staff can’t do enough to make you comfortable the program of physio is great makes you feel good and stress free you also meet people who are without limbs also so you get chatting to them as well I enjoy being part of the program well done to everyone who supports me at the WestMarc Clinic 

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Responses

Response from Angela McLaren, Operational Service Manager, WestMARC, NHS GreaterGlasgow and Clyde 3 months ago
Angela McLaren
Operational Service Manager, WestMARC,
NHS GreaterGlasgow and Clyde

Submitted on 19/01/2024 at 13:27
Published on Care Opinion at 13:27

picture of Angela McLaren

Dear Nonbt35, thank you for taking the time to post on Care Opinion. I was delighted to read of your positive experience whilst attending for physio with the clinical team. The team work incredibly hard to ensure the Programme is inclusive and meets your needs. Which I hear it does.

I will ensure that the team are made aware of your lovely comments.

Regards

Angela

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Response from Joanne Hebenton, Physiotherapy Team Lead, WestMARC, NHS Greater Glasgow and Clyde 3 months ago
Joanne Hebenton
Physiotherapy Team Lead, WestMARC,
NHS Greater Glasgow and Clyde

Submitted on 19/01/2024 at 14:37
Published on Care Opinion at 14:37

Hi Nonbt35,

Thank you for sharing your experience with us, it's good to hear what makes a positive difference to our patients. Please also let us know if there is any aspect of your care that you feel we could improve on.

Wishing you all the best in your ongoing rehab journey, hope you continue to feel comfortable and enjoy the support from other patients and staff.

I passed on the details of your review to the rest of the team, who were all delighted to read about your positive experience.

Thanks again,

Joanne

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