"Amazing Support from all staff"

My gratitude for the care, compassion and support for my brother and I to all staff at the Bridge Road. Everyone listened to my concerns and helped get my brother the medical care he needed. Every complex ailment was addressed and referrals made to relevant services when needed. Due to my brothers failing health, I was listened to as my concerns increased. From calls to reception, e consult, visits with practice nurse and GP appointments I was given the attention needed to keep my brother well for longer than was expected with his complex health issues. Safeguarding concerns were addressed and despite my continuous appeals to The Ambulance Service to help admit my brother for the urgent hospital care he needed, the GPs all worked together to get my brother finally into hospital. Although my brother died from his incurable diagnosis in December 2023, without the valuable care he received as a patient of this GP practice and I as his carer and voice, I would have been on my knees struggling to keep him with me for as long as I did. This team have been amazing and dedicated to caring and listening with compassion for my brother and to me. Thank you all so much.