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Care Opinion

Two wonderful nurses

Posted By Kc27111

"Two wonderful nurses"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

Claire and Gillian of ward 21 - were nothing but attentive to myself and partner yesterday while I went through my iron infusion at 35 and 6 weeks pregnant.

I collapsed and they were on the ball making all the right decisions for myself and baby girl.

Grateful for amazing nurses like this in our NHS.

Thanks again ladies, your care and compassion really helped with a terrible situation for myself and partner yesterday.

Again, ward 21 are always amazing and I’m forever grateful anytime I step inside. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 22/01/2024 at 13:17
Published on Care Opinion at 13:17

picture of Jennifer Montgomery

Hi Kc27111,

Thank you for sharing your experience on Care Opinion of University Hospital Wishaw, Maternity Care.

I am so pleased to hear that you had excellent care and support from Claire and Gillian while attending the ward for your iron infusion. I am so sorry to hear of you collapsing, what a fright you must have got!

I am glad Claire and Gillian were able to help you and make the right decisions to keep you and your baby girl safe - and I am sure reassure your partner too. I will ensure the feedback is passed on to both ladies as well as the wider team and I am sure they will be very proud of how they helped you.

I hope you are feeling better now and I wish you good luck with the birth of your baby.

Kind Regards,

Jenni

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Update posted by Kc27111 (the patient)

Thankyou! I had our baby girl on Sunday Morning after writing this, please pass on thanks to your team again!

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 23/01/2024 at 14:22
Published on Care Opinion at 14:22

picture of Jennifer Montgomery

Congratulations to you all!

I hope you are settling into your newborn bubble and everyone is keeping well.

Wishing you all the best for the future.

Kind Regards,

Jenni

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