We were on holiday in Penzance for Mum's birthday earlier this week and luckily we had 2 good days until she got food poisoning. After a day of hoping she would get better with lots of fluids we in the end called 111 and had the most fabulous, professional service from the 111 call handlers and the Darren the local phone clinician. He suggested she go to the local West Cornwall hospital, although rather than having to sit and wait they called back and gave us a time.. We look mum up there at 10pm and she was home feeling supported and giving us all peace of mind with great recommendations.
We only wish we had such a great service & support where we live in the UK from what we received from the West Cornwall team... thank you, you should all be very proud of your service and team
"You should all be very proud of your service and team"
About: NHS 111 (South West) NHS 111 (South West) BS32 4QQ https://practiceplusgroup.com/ West Cornwall Hospital (Penzance) West Cornwall Hospital (Penzance) Penzance TR18 2PF
Posted by Chel13 (as ),
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