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"I benefitted hugely from the treatment and the exercises"

About: Beckenham Beacon

(as the patient),

I was fortunate to be referred for speech therapy at Beckenham Beacon hospital. The therapist was very professionally competent, supportive and kind.

I benefitted hugely from the treatment and the exercises I was taught to do at home. I was told to contact the department if I developed problems in the future, which was very reassuring.

Everyone in the department was very helpful when I had to contact them and without fail did what they promised.

It is a great example of an efficient , well run and effective  hospital department 

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 3 months ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 12/01/2024 at 16:59
Published on Care Opinion at 16:59


Dear coordinationss48,

Thank you for taking the time to provide feedback about your positive experience of the Adult Speech and Language Therapy Service.

I am pleased to hear the therapist was supportive and provided you with exercises to do at home.

I have shared your lovely feedback with the service lead, who I am sure will appreciate your kind words and share with the team.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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