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"good patient care"

About: Walsall Healthcare NHS Trust

i would like to say a huge thank you to the nurses and a&e doctors who came to my assistance on Friday 05/01/24 when i fainted whilst waiting for a perscription in the outpatients department following discharge from a procedure in endoscopy that morning. the doctors and nurses, reassured me, took my pulse, blood pressure and sugar levels whilst still in outpatients, and stayed with me until I was OK. I was then able to go home as planned without being admitted to a&e.

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Responses

Response from Walsall Healthcare NHS Trust 3 months ago
Walsall Healthcare NHS Trust
Submitted on 11/01/2024 at 09:36
Published on nhs.uk at 09:42


Dear Jacqueline

Thank you for your feedback. I am very pleased to learn of your positive experience and the acre and attention you received following you faint.

I will be sure to pass this on and I hope you are now feeling better.

Regards Garry

Associate Director for Patient Voice

Walsall Healthcare NHS Trust

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