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"She really helped"

About: Gynaecology / Gynaecology & Early Pregnancy Inpatients (Ward 36)

(as the patient),

I wanted to say thank you to the staff on ward 36, particularly nurse Elizabeth. I've had two visits over the last 6 months, one being for an eptopic pregnancy and the other for pregnancy related concerns. On both occasions Elizabeth was fantastic. She took the time to listen to my anxieties and was extremely reassuring and compassionate. She took the time to go over and above, not only doing her usual duties but to pop in several times to check how my partner and I were coping. As someone who is nervous about hospital stays and visits she really helped to ease this for me. The staff could not do enough for us and any time I have had to phone about worries or queries following discharge from the ward, they have still taken the time to follow everything through quickly for me. I cannot thank them enough especially Elizabeth and the time she has given me. 

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Responses

Response from Martha Collier, NHS Tayside 3 months ago
Martha Collier
NHS Tayside
Submitted on 14/01/2024 at 12:35
Published on Care Opinion on 15/01/2024 at 08:53


Good Afternoon falconmr43,

I am the Charge Nurse in Ward 36. Thank you so much for taking the time to provide this feedback. I will share it with Elizabeth as soon as I can as I am sure will be delighted to hear about the difference her compassionate care has made to you and your partner.

As the Charge Nurse, I love to hear stories like this and am happy to read that you felt people have gone above and beyond to provide reassurance and care for you. I will share this feedback with the rest of the team to enable us to reflect on how your experience can be replicated.

Wishing you all the very best,

Martha

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