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Care Opinion

Staff were friendly and approachable

Posted By lizm

"Staff were friendly and approachable"

About: University Hospital Hairmyres / Surgical Receiving Unit (Ward 4)

(as a relative),

My mum was in ward 4 following a fall at home. Care was excellent and all the staff were friendly and approachable. Especially Sam. All questions were answered appropriately and there was genuine attention to detail. I would like to thank everyone for their care and attention to my mum while she was in the ward. 

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 3 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 12/01/2024 at 21:40
Published on Care Opinion at 21:40

picture of Lise Axford

Dear lizm

Thank you for your lovely feedback regarding the care of your mum on ward 4. The ward will be delighted to read that they answered questions and that there was attention to detail. I will ensure your comments are shared with the whole team and Sam individually.

I hope that your mum is recovering well.

Thank you again

Kind regards

Lise

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