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"Coping with Anxiety and Worry"

About: Inclusion Thurrock (Talking Therapies)

(as the patient),

I began to worry about work loads and tasks that previously I was able to deal with without any real issues. It lead to me having to take unplanned time off of work and from social events. 

Once my sessions began with Lauren, I felt she fully understood my issues and managed them both professionally and personally. Remaining approachable at all times, Lauren listened to me and then explained how to progress and manage my issues. The was complete empathy when further personal issues were added to my struggles and caused additional worries and anxiety. But as previously stated, they were met with complete professionalism from Lauren. 

Once we had worked through the plan, we reached a point where I felt I had gained coping mechanisms to help me deal with issues as they occurred allowing me to return to work and begin to regain my confidence and build my resilience. 

The combination of Lauren’s experience and her approach, truly helped me to understand how to deal with my concerns and issues. 

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Responses

Response from Olivia Walker, Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies, Inclusion Thurrock 3 months ago
Olivia Walker
Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies,
Inclusion Thurrock
Submitted on 18/01/2024 at 10:01
Published on Care Opinion at 10:01


Hi Ericmc,

Thank you for taking the time to provide this lovely feedback!

It is great to hear that the work you put in, with the support of Lauren, has led to you regaining your confidence and resilience. It is also amazing to hear that you felt Lauren was approachable at all times and managed your issues with professionalism as this is really important in therapy. I will pass on this feedback to Lauren as I'm sure she will really appreciate this.

I am glad to hear that you had a positive experience at Inclusion Thurrock and that you have been provided with coping mechanisms that you can use in the future.

We hope that others reading your feedback will feel encouraged to reach out for support if they need to!

Best wishes,

Olivia

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