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The staff were excellent

Posted By Gordon1868

"The staff were excellent"

About: Royal Alexandra Hospital / Endoscopy

(as the patient),

Attended the RAH endoscopy until for a follow up procedure after attending 3 months ago. The staff again were excellent, Sandie and Karen putting me at ease, then right through to Consultant Whalen and his staff who informed what was happening at every stage, then at the conclusion of the procedure what would happen next. All of them are a credit to the NHS 👍

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 16/01/2024 at 13:50
Published on Care Opinion at 13:50

picture of Kevin Torbet

Dear Gordon1868

Thank you for taking the time to leave us your feedback on Care Opinion.

I was pleased to read the care and treatment you received from our staff was to a high standard and you felt well cared for.

I was also delighted to hear the staff took the time to explain the process and the next steps.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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