I had a surgical procedure and should have been under Ward 5b for urology, but due to bed restrictions, I was placed on Ward 7b, which is Kidney and Nephrology. I was in room 22 from 4th to 6th January 2024.
My experience from booking in until discharge 2 days later could not have been better.
Doctors, nurses, cleaners, catering staff, hca's, students, discharge team, porters, and pharmacists and the maintenance guy were all so kind, pleasant, understanding, caring, and professional
I hope I haven't missed anyone.
I hope you all read this because whether day or night staff are all amazing.
Thank you so much.
The food was as good as you could expect.
Responses to nurse calls were prompt.
Everybody did what they said they would when they said they would.
Nothing was too much trouble, like finding me biscuits or cereal in the middle of the night and making me tea to order.
The room was exceptional, tv, en suite, quiet and clean.
I relaxed and was able to switch off for periods of time for once in my life.
Thank you all so much.
Just need the parking sorting now.
"Absolutely first class all round experience"
About: Royal Liverpool University Hospital Royal Liverpool University Hospital Liverpool L7 8XP
Posted via nhs.uk
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