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"Disgusting walk in centre"

About: Sandwell and West Birmingham Hospitals NHS Trust

7 hours I waited to be seen today , 3 times I asked how long I'd got to wait and was greeted by rude reply , it's a shambles , seen by triage who then decide how urgently you need to be seen , after 7 hours I admitted defeat I felt to ill to wait any longer

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Responses

Response from Sandwell and West Birmingham Hospitals NHS Trust 3 months ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 22/01/2024 at 11:50
Published on nhs.uk at 11:50


Dear Anonymous, I am sorry to read of your recent experience at the walk-in centre. It is not clear which centre you attended but if it was at Sandwell or City Hospital they are run by Malling Health and can be contacted on the following email address: https://malling.health/about/. Please let them know of your feedback, so they can look into your complaint. Kind regards, Richard Beeken

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