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Waiting Times for blood clinic

Story from nhs.uk

"Waiting Times for blood clinic"

My husband and I both need, at times, the blood clinic. As we are in our late 70's we cannot arrive at a very early time in the mornings, especially in Winter, to queue for the am blood clinics to ensure we get in. When we go to the Monday pm one we feel we have to be there at the latest, 11.45 to ensure we get a number. Improvement is needed on a desperate basis.

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Responses

Response from Amy Bond, Patient Experience Manager, Nursing and Quality, Lancashire and South Cumbria Foundation Trust 4 months ago
Amy Bond
Patient Experience Manager, Nursing and Quality,
Lancashire and South Cumbria Foundation Trust

Submitted on 08/01/2024 at 15:06
Published on Care Opinion at 15:06

Thank you for your feedback, it helps us to understand where things are going well and what could be improved. To look into this further we will need some more information, if you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.

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