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Took care of me brilliantly

Posted By Ann55

"Took care of me brilliantly"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Had a fall. Broke my arm. Needed an operation to plate and pin. From the surgeon Mr Millar to every single member of staff that I saw, the staff took care of me brilliantly. I cannot thank them enough.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 12/01/2024 at 20:33
Published on Care Opinion at 20:33

picture of Jennifer Montgomery

Dear Ann55,

Thank you for sharing your recent experience on Care Opinion of University Hospital Wishaw, Day Surgery.

I am so sorry to hear about your accident where you ended up with a broken arm. I am so pleased that our kind and caring staff were able to take care of you so well when you had your operation. It can be a frightening time having a procedure done and I am sure they have been able to reassure you.

I will be sure to pass on your kind words and praise to Mr Miller and the whole team which will give them a real boost.

I hope you are recovering well.

Kind regards,

Jenni

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