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Very efficient, friendly and quick service

Story from nhs.uk

"Very efficient, friendly and quick service"

About: University Hospital Lewisham

On Wednesday evening someone phoned with an urgent appointment and I was at Lewisham Hospital the next morning. The process was so smooth. I went in at 10am and was out at 12.30 - having seen a consultant, had a mammogram and seen a radiographer. All the staff were very kind and patient and explained things to me clearly. I was amazed at the efficiency of the process.

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Responses

Response from University Hospital Lewisham 4 months ago
University Hospital Lewisham

Submitted on 09/01/2024 at 12:11
Published on nhs.uk at 12:26

Dear patient

Thank you for your positive comments about the radiology staff working in the breast/mammography area.

We always aim to put the wellbeing of the patient first, and the staff really appreciate it when their dedication and hard work have resulted in a good patient experience. We will share your comments with our team.

Regards

Quality Manager for Imaging

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