"Well Looked After"

Broke my leg at football. Cannot fault everybody that has dealt with my care since - on the ward (both the four days waiting for the op and the couple days following it) all staff were amazing, despite very clearly being rushed off their feet. Nurses, healthcare assistants, cooks, cleaners all super nice.

Surgeons/doctors all fully explained everything to me at all stages and apologised for the delay in getting the op (not needed, as I understand higher priorities come in emergency departments).

The follow up after care appointment was also excellent and not too much waiting (early in the day appointment). Xray, surgeon follow up, physio all fully explaining what was happening.

Only gripe is the lack of ability to cancel a follow up appointment - phone line not answering and can't cancel online (a later duplicate appointment was made so the other is now superfluous!).