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"Mixed views"

About: Harambee Surgery

My contact with the surgery has been mainly with the nurse for blood checks, pressure, cholesterol etc. Always really pleasant and welcoming.

However my partners recent experience seeing the doctors hasn't been a good one. He very rarelt visits the doctors but he recently needed their support after visiting a&e with a foot infection. I won't go into detsils here but after two visits, we ended up going to a&e again. Not a good use of a&e time but what else can you do when you need medical attention and you are getting it from your GP.

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Responses

Response from Harambee Surgery 3 months ago
Harambee Surgery
Submitted on 22/01/2024 at 09:16
Published on nhs.uk at 09:16


Dear Patient

I'm so sorry to learn that our service wasn't up to our usual standard. If possible I would really like to discuss this further. Please could you ring 01282868482 and ask to speak to Michelle, Reception Supervisor or email harambee.surgery@nhs.net.

Thank you

Mr Paul Slater

Practice Manager

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