"Shocking service "

Waited 50 mins to get through on the phone, then told someone will call me back to confirm an appointment time. After waiting the full day I called them back after 6pm (waited over 30mins). Was told the call back will now take place the following morning.

Got a call the following morning with an appointment time to see a GP who ended up only being a clinician and wasn’t able to prescribe any medications until she consulted a GP, was told someone will call back to confirm. Waited till 4pm to get a call to say GP Will prescribe some steroids which will be with pharmacy in 30 mins.

I went to collect over n hour later to be told nothing has come through. I rang the surgery to check and was told it could take upto 48hrs for it to be processed. So I’ve been waiting now 2 days for some medication. What a poor service again.

Nobody in the community has anything positive to say about this practice.. when will anything change, time to close them down!