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The team were fantastic and so lovely and kind

Posted By Linda321

"The team were fantastic and so lovely and kind"

About: University Hospital Wishaw / Day Surgery

(as the patient),

I had a day surgery to remove a lump from my breast the team were fantastic and so lovely and kind. They all put me at ease and kept me calm.

I just want to say a massive thank you for everything. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 4 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 10/01/2024 at 17:32
Published on Care Opinion at 17:32

picture of Jennifer Montgomery

Dear Linda,

Thank you for sharing your experience of University Hospital Wishaw, Day Surgery.

It can be a worrying time attending hospital for a procedure and I am so pleased to hear that the team put you at ease and made you feel calm with their friendly and kind manner.

I will share your kind words and feedback with the whole team who I am sure will be delighted to receive this.

I hope you are recovering well.

Kind Regards,

Jenni

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