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"An absolutely amazing team"

About: New Cross Hospital / Ear, Nose and Throat

(as the patient),

ENT SDEC ward B7.

I was admitted and treated on this ward after being transferred from Russell's Hall Hospital with severe tonsillitis.

The team of nurses were absolutely amazing from the very beginning, offering me reassurance, kindness and care. They were so very attentive and such kind-hearted, lovely people.

The on duty doctor saw me very quickly and set me on medication immediately. I was able to go home that evening.

Throughout my stay, I couldn't have asked for better treatment, kindness or care. Hats off to all of the staff in that ward working so hard. An absolutely amazing team who are a credit to the hospital.

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 3 months ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust
Submitted on 04/01/2024 at 13:37
Published on Care Opinion at 13:37


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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