"Cannot fault "

After what was a traumatic and stressful time with my son, I cannot fault Lotus Ward, from the second we arrived I was treat with care and compassion, all staff I came into contact with were professional, friendly and caring. The care and support shown to my son was exceptional, they went above and beyond to help him at a difficult time. I always felt updated and kept informed of treatment, I was free to voice any concerns and felt in meetings with staff, I was listened to and had a voice. My son has very fond memories of the staff who cared for him. Thank you all