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I was very happy with the treatment I received

Posted By Sharaz

"I was very happy with the treatment I received"

About: NHS Grampian / GDENS (Grampian Emergency Dental Service)

(as the patient),

Pain on left side jaw/ teeth, not sure where it was coming from exactly, throbbing and itchy feeling.  Got an emergency appointment with the dentist beside the hospital.

They were expecting me and it was very professional and efficient, solved where the pain was coming from and made a plan to sort the issue. I was very happy with the treatment I received

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Responses

Response from Lisa Convery, Dental Nurse Team Manager, GDens, NHS Grampian 3 months ago
Lisa Convery
Dental Nurse Team Manager, GDens,
NHS Grampian

Submitted on 04/01/2024 at 16:36
Published on Care Opinion at 16:40

Dear Sharaz

Thank you for taking the time to provide feedback.

It’s nice to hear that you are happy with your treatment received from the Gdens Emergency Dental Service and that they were able to solve your pain issue.

Efficiency and professionalism is something that I am proud to hear about our team.

Your Kind words and experience will be shared amongst all staff involved within your care.

Thanks again

Lisa

Dental Nurse Team Manager – Unscheduled Dental Care

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