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Every stage was thorough and efficient

Posted By JoannaJ054

"Every stage was thorough and efficient"

About: Yeovil District Hospital / Accident and emergency Yeovil District Hospital / Ophthalmology

(as a service user),

I attended A and E on 20th Dec with a badly scratched cornea, a lot of pain and infection.

I had prompt triage, my eye rinsed, treatment and medication the same night and follow up in the eye clinic the next day. Every stage was thorough and efficient. A and E was busy but well run, a Junior Drs strike was on but this didn’t impact on patient care.

Staff were relaxed and efficient. I can’t fault any aspect of my visit and treatment. 

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Responses

Response from Fiona Higginson, Matron , Urgent Care and long term conditions, Somerset Foundation Trust 2 weeks ago
Fiona Higginson
Matron , Urgent Care and long term conditions,
Somerset Foundation Trust

Submitted on 10/04/2024 at 17:18
Published on Care Opinion on 11/04/2024 at 09:53

Apologies for the delay in responding to your lovely feedback, much appreciated.

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